> For the complete documentation index, see [llms.txt](https://docs.cloud-halo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cloud-halo.io/getting-started/sign-up.md).

# Sign up

Use this guide to create your Cloud Halo account.

## Create an account

1. Open Cloud Halo.
2. Select Sign up.
3. Choose a sign-up method:
   * Email and password
   * Microsoft
   * Google
   * GitHub
4. Follow the on-screen steps.
5. Verify your email address if prompted.
6. Select Continue setup after your email is verified.

## First login

After your email is verified or your social sign-in succeeds, Cloud Halo starts the onboarding flow.

The onboarding flow helps you:

* Name your workspace
* Choose a plan or start a trial
* Connect Azure
* Confirm the subscription you want to monitor

If you skip the Azure role assignment step during onboarding, you can complete it later from Azure connections.

## If you already have an invitation

If someone invited you to an existing workspace, sign up with the same email address that received the invitation.

After signing in, you should see the workspace you were invited to. If you do not, ask the workspace owner to confirm the invitation email address and send a new invitation if needed.

## Sign-in providers

Cloud Halo supports email sign-in and configured OAuth providers. Your organisation may restrict which external providers are allowed.

Use the same sign-in method each time. If you created your account with Google, for example, sign in with Google again unless your administrator has linked another identity method for you.

## Troubleshooting sign-up

If you cannot sign up:

* Check that your email address is typed correctly
* Check your spam or junk folder for verification emails
* Return to the verification page and request another email if the first link expired
* Try signing in with the same method you used to create the account
* Ask your IT administrator whether Microsoft, Google, or GitHub sign-in is blocked by policy
* If a social login returns to the wrong URL, contact support and include the exact redirect URL shown in the browser


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